Terms of Service

Welcome to Healthcare 360 Solutions. These Terms of Service (“Terms”) govern your use of our website and our revenue cycle management, medical coding, and credentialing services. By accessing or using our services, you agree to be bound by these Terms.

1. Use of Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You represent that any information you provide to us regarding your medical practice, patients, or billing history is accurate, complete, and current.

2. HIPAA Compliance

Both parties agree to comply with all applicable requirements of the Health Insurance Portability and Accountability Act (HIPAA). We act as a Business Associate to your covered entity practice. A separate Business Associate Agreement (BAA) will supersede these Terms regarding the handling of Protected Health Information (PHI) where applicable.

3. Payment and Fees

Fees for our services are described in your specific Service Agreement or Quote. Generally:

• Percentage-Based Fees: For billing services, fees are typically a percentage of monthly collections.
• Fixed Fees: Credentialing or consulting projects may be billed at a fixed rate.
• Payment Terms: Invoices are due upon receipt unless otherwise specified. Late payments may accrue interest.

4. Intellectual Property

The content, features, and functionality of our website (including text, graphics, logos, and software) are the exclusive property of Healthcare 360 Solutions and are protected by United States and international copyright and trademark laws.

5. Limitation of Liability

To the fullest extent permitted by law, Healthcare 360 Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of or in connection with your use of our services. Our total liability for any claim shall not exceed the amount paid by you for the services during the three (3) months prior to the claim.

6. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will cease immediately.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

8. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

9. SMS Communication Policy

SMS Consent and Communication

Your consent is required to receive SMS messages from Healthcare 360 Solutions. Any phone numbers or SMS consent information collected will not be shared with third parties or affiliates for marketing or promotional purposes.

Types of SMS Communications

If you choose to receive text messages, you may receive notifications such as:

• Service updates
• Appointment or billing reminders
• Support follow-ups
• Account verification or system maintenance alerts

Example:
“Hello, this is a reminder from Healthcare 360 Solutions regarding your recent account update. Reply STOP at any time to unsubscribe.”

Fees

Standard message and data rates may apply depending on your mobile carrier.

Opt-In and Opt-Out

• Opt-In: You may opt in to receive SMS messages by completing an online form or checking the SMS consent box where available.
• Opt-Out: You may opt out at any time by replying STOP to any SMS message from Healthcare 360 Solutions.

Help

For assistance, reply HELP to any SMS message or contact our support team through our website.

Additional Options

If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

Standard Messaging Disclosures

Message frequency may vary based on your interaction with our services.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Healthcare 360 Solutions
Email: info@healthcare360solutions.com
Phone: +1 (217) 215-2987