Privacy Policy

At Healthcare 360 Solutions, we are committed to protecting the privacy and security of our clients’ and their patients’ information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our revenue cycle management services.

1. Compliance with HIPAA

As a provider of medical billing and coding services, we fully appreciate the importance of patient privacy. We strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its regulations. All Protected Health Information (PHI) we encounter is handled with the highest level of security and confidentiality.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you request a quote, schedule a consultation, or contact us for support. This information may include:

• Name
• Email address
• Phone number
• Practice name and size
• Billing preferences

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our revenue cycle management services.
• Communicate with you regarding your account or inquiries.
• Send you educational resources, newsletters, or marketing communications (which you can opt out of at any time).
• Comply with legal obligations and enforce our terms.

4. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure. Our staff undergoes regular HIPAA training to ensure compliance and data awareness.

5. Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and HIPAA-compliant.

6. Cookies and Tracking

Our website may use cookies to enhance your user experience. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. SMS Opt-In Consent and Phone Numbers

Healthcare 360 Solutions may collect your mobile phone number and SMS opt-in consent to communicate with you via text messages.

Healthcare 360 Solutions does not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes.

9. SMS Communication Disclosure

By checking the consent box or opting in through any of our forms, you agree to receive SMS messages from Healthcare 360 Solutions. These messages may include service updates, appointment reminders, billing notices, and other account-related communications.

• Opt-Out: Reply STOP at any time to unsubscribe.
• Help: Reply HELP for assistance or contact our support team.
• Message & Data Rates: Message and data rates may apply depending on your carrier.
• Message Frequency: Message frequency may vary based on your interaction with our services.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Healthcare 360 Solutions
Email: info@healthcare360solutions.com
Phone: +1 (217) 215-2987